GET IN CONTACT WITH US
Get in Touch with us via our Contact page or email. Let us know which stationery suite you would like, which elements you would like to include (menus, place cards, small signage, large signage etc) and the number of guests you are having.

YOUR COMPLIMENTARY CONSULTATION
We always like to have a Complimentary Consultation with every couple before getting into the nitty gritty of paperwork. This is to ensure that we are a suitable fit for each other (getting along as a team is an important step…especially when planning such an important milestone!). We will discuss all of your stationery needs, colour-ways, and if you are a Bow styling or planning client, we can also discuss custom designed stationery for your big day!

WE’LL SEND YOU A QUOTE
Based on the information provided and discussed in the consultation, we will send you a quote/invoice for the overall scope of work. You are able to accept, decline or make comments on this quote so we are able to revise it until it fits your needs/budget. Once the quote has been adjusted, you will also be sent a stationery agreement to be signed before the commencement of work.

PAY YOUR SERVICES DEPOSIT
Once the quote is accepted, we will send you an invoice for a 30% deposit to secure your date. Once this amount is received your date is locked in, with the remaining amount due once the final proofs have been approved. The final amount will need to be paid for your stationery to go to print.

GUEST LIST, SEATING ARRANGEMENT AND MENUS
Once the initial booking process has taken place, we will send you a Google Sheet for you to fill in your guest names and seating arrangements, food and drink menus, and to confirm all wording for your stationery pieces. We will also ask you to confirm ink and paper colours in this document. Please note, the sooner you fill this in, the sooner we are able to get working on your stationery pieces.

REVISIONS/CHANGES
Please allow up to 5 working days to receive your first proof after completing your content sheet, and allow a further 2 working days to receive revised proofs after feedback has been provided. Your prompt response is essential during the design stage to ensure we can meet your deadlines.

We suggest allowing 2 weeks for the design stage (this is counted from when we receive your completed content sheet, not from when the order is placed).

FINAL PROOFS
All wording/design work will need to be finalised at least 4 weeks prior to your wedding to ensure we meet printing deadlines. At this point, you will be sent your final invoice and a document to sign off on the final proofs. Any orders that do not meet this deadline will incur a “rush fee” to ensure we can get everything printed and delivered for your day.

For custom suites, we will commence design work 8-12 weeks prior to your wedding. The first round of proofs will be sent 1 working week later, with an allowance of 2 design revisions before the design is finalised. Once the custom suite has been finalised, the timeline will be the same as our semi-custom timeline.

IT’S PRINTING TIME!
Once your final invoice has been paid and your final proofs are approved, we will send everything to the printers. We will then collect your items once they are ready, sort menus and/or place cards as per your seating plan, and check over all pieces to ensure they are ready to go.

YOUR BIG DAY IS HERE!
For clients who are only booking our stationery services, we will package your items and send via Sendle, Interparcel or Australia Post. This will be charged according to size and weight of packaged goods. You will receive a tracking number once shipment has been made.

If you have engaged any of Bow Creative’s on-the-day services, we will hold onto your items and bring them with us on your wedding day to set-up.